Cybersecurity Services
SOC Services: 24/7 Security Operations Center Monitoring
STEM Global's security operations center (SOC) monitors your network, servers, cloud and security tools for threats 24/7. SOC analysts investigate alerts, contain incidents and lead the response, working alongside our NOC and the engineers who know your environment.
What's included
SOC Services, start to finish.
- 01
24/7 security monitoring and log analysis (SIEM)
- 02
Threat detection and alert investigation
- 03
Incident response and containment
- 04
Security reporting and recommendations
What you get
- Around-the-clock eyes on your environment
- Faster detection and containment of real threats
- Clear reporting on your security posture
How we approach it
At STEM Global, we onboard your log sources and security tools, tune detection rules to your environment to cut noise, and agree response playbooks with you up front. Analysts investigate every meaningful alert, act on the playbook when something is real, and report regularly on threats, trends and improvements.
Who does the work: SOC analysts, working with our NOC and our network and server engineers.
Why STEM Global
One partner for SOC, from plan to everyday running.
One partner, start to finishSTEM Global advises, implements and then runs what it builds. There's no handover gap between a consultancy, an integrator and a support vendor.
The people who do the workYour project is staffed by the developers, consultants and engineers who do the work, including CCIE- and CCNP-certified network engineers.
Built to be runEverything is documented, tested and handed over with runbooks, because STEM Global often runs it afterwards too.
How we deliver
From discovery to managed services.
- 01
Discover
STEM Global learns your goals, systems and constraints, and agrees scope, timeline and success measures.
- 02
Design
Architecture, configuration and migration plans, reviewed with your team before anything changes.
- 03
Implement
We build, configure, integrate, migrate and test, then cut over with a rollback plan ready.
- 04
Run
After go-live we support, monitor and improve it as your managed services provider.
FAQ
SOC questions, answered.
What does a managed SOC do?
A managed security operations center monitors your systems around the clock, investigates alerts, and responds to confirmed threats following playbooks agreed with you. STEM Global's SOC works alongside its NOC and engineers.
Do we need our own SIEM to use your SOC?
Not necessarily. We can work with the SIEM and security tools you already have, or help you choose and deploy one as part of onboarding.
What happens when the SOC finds a real threat?
Analysts follow the agreed response playbook: containing the threat, notifying your team, and working with our engineers to recover, then reporting what happened and how to prevent it.
Have a project coming up?
Schedule a Technical Strategy Call